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Service Programs

​​Programs

 

  • All programs require a 1 year contract

  • All programs are warrantied during the contract period

  • Under contract, 10% discount on labor for recommended repairs​​​​

  • Quarterly Coffee Equipment Preventative Maintenance Program
    Equipment Inspections for: Coffee/Tea Brewers, Espresso Machines and Coffee Grinders Probe, Valve, Drainage and Temperature Checks Clean machines and check for scale buildup In-line Filter Replacement Repair Recommendations (as needed)
  • Conducted Bi-annually
    Replace Safety Valve High Volume Water Filter Replacement
  • For Grinders Only
    Adjust Grind (as needed) Change Burrs (as needed) Test for proper function Cost: $150.00/brewer/quarter Cost: $110.00/grinder/quarter (does not include parts) Cost: $245.00/espresso machine/quarter Monthly Preventive Maintenance Programs are available, but only recommended for customers that are using over 800 pounds of coffee per month.
  • Quarterly Filter Change Service
    Importance of Water Filtration: Water Quality – Reduces unwanted impurities in the water. Equipment Preservation - Water filtration reduces the amount of scale buildup on equipment. Scale can clog machines which can lead to costly repairs. We install high volume water filters that reduce containments up to 10 microns with scale inhibitors. It is recommended that these filters be replaced every 3 months or every 15,000 gallons. Cost: $310.00/quarter
  • Descale/heating element replacement Program (Espresso Machines only)
    Pick-up and return machine Descale and flush boiler tank Replace heating element and gasket Boiler tank gasket replacement Reassembly and troubleshoot machine for proper function Cost: $765 (Will vary depending on the severity of the scaling)
  • Bi-Annual Espresso Machine Preventative Maintenance Program
    Machine Inspection to include: fill probe, vacuum valve, filtration, scale, drainage, testing for normal operating function Clean Groups/Diffusers Replace Safety Valve Replace group gaskets (as needed) Test steam wand, boiler pressure and gauge function High Volume Water Filter Replacement Repair Recommendations (as needed) Cost: $350.00/visit
  • For Espresso Machines Only
    Replace group gaskets (as needed) Test steam wand, boiler pressure and gauge function Clean Groups/Diffusers
  • For Brewers Only
    Brew batch to test programming Check Brewer Showers
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Service Department

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